We try to make every Service & Repair as easy and convenient as possible...
...and here's just another way we make Auto Repair different in Salem...
In-Shop & Online Customer Service Hours!
That's right....it's shocking, and different - but as always, that's what makes us #1 in Salem! We do what's right for our Customers - and this means taking care of the issues and questions (to give peace of mind) as well as developing an action plan to take care of every issue you may have.
In-Shop Hours
CALL • EMAIL • CHAT • TEXT • TWEET • ONLINE PORTAL
Monday - Friday 8am till 5:15pm
Customer Drop-off & Pickup Times 8:15 am till 5:15pm (M-F)
Special Exceptions Can be Made
Our Shop is physically open during these hours, which allows our Customers to have their vehicle repaired. We connect with our Customers through email, text and online messenger (which is located in the right-hand bottom corner - "Chat With Us" Tab) to make it a seamless process - and allows us to communicate what's important, when it's best for our Customer!
Online/"After-Hours" Customer Service Hours
TEXT • EMAIL • TWEET
Monday - Friday 7am till 6pm
Our Shop Customer Service team is available during these times to answer any questions, obtain a quote for repairs or services, schedule appointments, or to coordinate Towing or other needed services "after hours". Our Team can get into contact with a Tech if you have more specific questions, helping alleviate "after hours" concerns. You can always request a call back, and it will be made promptly!
To reach our Online Team, we offer three convenient venues to reach us:
Text Message
It's as easy as sending a text message! Our main telephone line is also capable of sending and receiving text messages...so if you're limited to text communication (or just find it easier), shoot us a text and we can assist you!
503.383.1-FIX (503.383.1349)
Email
It's easy and convenient...and allows for attachments, photos, etc.! You can access it also from any computer (or Smartphone!), making it super easy. Just send the info over, and we'll take care of the rest!